At Kipling Cleaning Services, we employ rigorous, high-quality management principles across our entire organization. This results in a highly efficient and comprehensive services that our clients can trust implicitly.

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With regards to your commercial cleaning requirements, we implement a three-tiered approach, resulting in a high quality, personalized cleaning service.

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Dedicated Site Supervisor

• Your site supervisor is your main point of contact and is responsible for the day-to-day management of staff and ensuring a consistently high quality cleaning service.

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Customer Service Manager

• As a support mechanism for the site supervisor, your Customer Service Manager will be responsible for conducting regular site audits,                ensuring that cleaning standards are performed to a high level, and weekly priorities are set and achieved for your building.

 

State Operations Manager

• Our State Operations Manager meets with your team on a monthly basis, or as necessary, to conduct additional audits and to discuss any additional or unique cleaning requirements.

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Approachable & Accountable

• Your Site Supervisor & Customer Service Managers are available 24 hours a day, 7 days a week to assist you with cleaning and maintenance issues – it’s like having your own Building or Facility Manager, without the massive overheads!

• Primarily, their role is to successfully induct cleaning staff into your premises to execute your cleaning services as per your requirements, with no disruption to your business whatsoever. Additionally, they will follow up with you and offer ongoing quality control and support.

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